Greenslopes Day Surgery
Greenslopes Day Surgery promotes autonomy and in no way believes in encouraging any patient towards a particular decision. We are here to help. The online booking system was set up for patients who prefer to make an online booking at the initiation of their journey. If you change your mind or circumstances mean you will not attend your appointment and contact us outside of the 48 hour window of your appointment, we are happy to refund your booking fee. If you reschedule, we will transfer your booking fee to the new appointment. Please call us on 1800 802 562 to discuss these options.
At GSDS we understand patient information is particularly sensitive. We therefore only request information that is pertinent to make a booking for you. Any other required information will be taken either once you arrive at the clinic, or via phone call. All of our staff are very aware of situations that patients may be in, and so proceed cautiously. No information is given to anyone other than the patient at any time unless approved by the patient. Our staff members with access to patient information abide by confidentiality agreements pertaining to that specified by Queensland Health for the access and use of patient information. At GSDS we are very careful in the manner we collect, use and dispose of your information.
Other information we will need: (follow up phone call)
You will be contacted shortly after you make a booking, via phone call. This is to retrieve information that is needed to confirm your booking.
For termination bookings, a specific timeslot may be required. For this information, a staff member will need to contact you and assess the number of weeks pregnant that you are, and any other health information that may be important in determining appointment times. This will ensure the efficient running of the facility, and that your wait times are kept to a minimum.
For contraception you will be asked which type and whether you wish to use sedation or not.
GSDS has taken measures to ensure paying online with us is safe. We use the Stripe Gateway for all online credit card transactions. Our website is also secured by an SSL secure certificate.
In the event that you change your mind, or other circumstances mean you will not attend your appointment, GSDS will happily refund your booking fee if cancelled within 48 hours of your booking. Refunds may take up to 10 business days. To reschedule your appointment, please call us within 24 hours of your booking and we will transfer your booking fee to another appointment.
In the event you do not attend your appointment and do not contact GSDS, you will forfeit your booking fee. If you contact us to cancel within 48 hours of your appointment, you will also forfeit your booking fee.